faq

your delicious questions, our authentic responses!

 

 

our products

where are bakerly products made?
for the moment, and it is temporary, all our products are carried with a lot of love from the North West of France, from the region of Brittany. With over 30 years of experience in Europe, we currently operate 21 state-of-the-art production facilities and proudly employ over 3,700 people. We are really proud of our honest origins! And we’re proud to announce that we’ll soon become totally American! The happy bakerly US factory is under construction in Pennsylvania and we expect to unveil it next year.

do real artisan-bakers really make the delicious crepes, brioches and the other products?
behind all of our products stands the bakerly all-star team of true certified “artisan bakers”. Their passion and savoir-faire is what makes our products soooo good!

is bakerly suitable for all ages?
bakerly is a joyful and tasty brand for both kids and adults! As long as you have a healthy diet, feel free to indulge in a sweet treat whenever the mood strikes you. Why should kids have all the fun!?

how many snacks can my children and I eat for snack time?
“half of American kids snack not once or twice, but four times a day, according to a large-scale study published in 2010” – Huffington Post

there’s no perfect answer for the number of snacks you can eat per day, but use good judgement to see how many overall calories you’re consuming and try to stick to around 2,000 calories per day. In general, children often need 3 solid meals a day, plus one or two snacks time depending on their energy level and activity! So they can eat 2-3 snacks during the day as long as it’s part of a healthy diet.

kids needs a lot of energy to grow well, that’s why they have to do a lot of activity and exercise! The World Health Organization recommends at least 60 minutes of intense effort per day for a child from 5 to 17 years old. Adults need exercise too! For an adult, at least 150 minutes of moderate intensity effort is necessary per week. Physical activities include games, sports, daily journeys (walking or biking), daily tasks, leisure activity, household tasks, professional activities and physical education at school or in the family context or during leisure time.

too many calories without physical activity is what leads to excessive weight gain. And above all, if snacks are planned, coordinated with meals and served consistently at regularly schedules times, both adults and children are more likely to be at a healthy weight. Healthy mind in a healthy body!

source: www.who.int, World Health Organization & www.sharecare.com thanks to Jessica Gascoigne, MS, RDN, Nutrition & Dietetics, answered on behalf of Stone Springs Hospital Center and Jodie Shield, Healthcare, answered on behalf of Academy of Nutrition and Dietetics. Sharecare began as an interactive question-and-answer (Q&A) platform about health. It is built on a social content platform curating the collective knowledge of vetted medical experts.

can I put bakerly products in the microwave?
we love our snacks even better when they’re a bit toasty! If you’d like to try, just put your bakery snack (with its packaging) into the microwave for no longer 10 seconds and see for yourself. Be careful as microwave ovens vary, and the product may be hot.

 

our ingredients and nutrition info

are your products non-GMO?
we ensure that all our products are non-GMO: that means that our wheat is not genetically modified making it free from nasty pesticides, and neither are the fruits we use nor the feed we give to our cows and hens.

we care about our customers and therefore are committed to the highest standards of product quality through the exclusive use of natural, wholesome ingredients. Our philosophy is “simple ingredients, honest origins”. We invite you to experience authentic, fresh-baked goodness.

do bakerly product contain preservatives?
all of our products are completely free of preservatives because we simply don’t believe in them. We stay true to the ingredients that our grandmothers in France used and won’t ever put any chemicals in our snacks. And who needs preservatives when our delicious golden-baked products are gobbled up so quickly!? We dare you to see how long a bag lasts in your pantry J

do you use hydrogenated oils in your products?
we never use hydrogenated oils, as they have been proven to lead to trans fats and health issues. We use only sunflower oil and canola oil in our joyful products!

do your products contain High Fructose Corn Syrup?
our entire line of products is completely free of High Fructose Corn Syrup. We prefer to use real sugar instead of sugar that was made in a lab!

do you use artificial flavors or colors?
there are no artificial flavors and no artificial colors in our products. Our strawberry jam inside our crepes is so red because we pick them from the fields at the height of their ripeness! And that golden brown croissant is that color because it’s been baked to perfection. If you want to know more about the products we don’t use and we will never use, feel free to check out our no no list!

are your products gluten free?
to bake our delicious snacks, we use a natural wheat flour that contains gluten. All of our products contain gluten. We always try to do our best for our happy snackers and if one day we create a product without gluten we will spread the word on social networks!

are your products organic?
no, our products are currently not certified organic. However they are free from GMOs, which we believe are the most harmful! In our crepes, you’ll find real chocolate, real strawberry – and nothing less! We mother nature and our products are proof of that belief!

are your products kosher?
no, our products are not kosher yet. We are working on it actively!

if I have food allergies, can I eat bakerly products?
at bakerly, we control every production step and we work closely with our suppliers to provide you with the best bakery snacks in North America. We also ensure proper food labeling to assist those who have food sensitives, therefore we indicate on our labels if the products contain soy, nuts, hazelnuts, eggs, milk, wheat or rye. Each product is different, so we advise you to always check the ingredient list if you have any food allergies.

please find the ingredient declaration: on each back of pack, on our website: and click on the product in which you are interested!

for specific food allergies contact us via the talk to us page, on Facebook, Instagram or Twitter we will reply in less than 48 hours J

chocolate crepes contain: eggs, hazelnut, milk, soy and wheat.
strawberry crepes contain: eggs, milk and wheat. may contain traces of soy and nuts.
mini brioches contain: milk, eggs, soy, wheat
croissants contain: milk, eggs, soy, wheat, rye
chocolate sponge cakes contain: milk, eggs, wheat. may contain traces of nuts and soy.
strawberry sponge cakes contain: milk, eggs, wheats. may contain traces of nuts and soy.
apricot sponge cakes contain: milk, eggs, wheat. may contain traces of nuts and soy.
family line (sliced, handed, rolls, rolls with chocolate) contains: eggs, milk and wheat. may contain traces of soy.

how many calories are in each bakerly product?
calories per serving:
sponge cake apricot filled 110 calories
sponge cake strawberry filled 110 calories
sponge cake chocolate filled 140 calories
crepes strawberry filled 120 calories
crepes chocolate filled 150 calories
mini brioches with chocolate chips 150 calories
croissants chocolate 190 calories

 

our availability

where can I buy your products?
to find a bakerly retailor close to home sweet home, check out our growing list of stores:
– on internet http://www.bakerly.com/find-us.php

you will have to type your postal code or your city, or select your state in the available state list.

we hope you will find what you are looking for! If not, don’t worry – we will let you know on social networks as soon as we arrived in your area! Join us on Facebook, Twitter or Instagram.

can I buy bakerly products online or by email?
for the moment, our products are not available online. We will keep you posted when this becomes available!

why are your products no longer available in my casual market?
we do our best to make all our products available. It is possible that your market/store decided to stop the deliveries for some reason. We advise you to ask the staff of your store about the next bakerly supply or if the product can be reordered. In the meantime, our link can help you find another store which carries our line.

 

our storage

can I freeze bakerly products after purchase?
no! bakerly products were frozen and thawed, so please do not refreeze them. Re-freezing a thawed product boosts bacteria proliferation, which we of course don’t want in our food! So to avoid a contaminated food product, it’s best to store them in a cool dry place until consumed.

how should I store your products?
every bakerly product must be stored in a cool dry place. They were frozen after being baked, and then thawed right before getting on the shelves, so they shouldn’t be re-frozen. (See the following question for more information “can I freeze bakerly products after purchase?”).

how should I preserve bakerly products once open?
every bakerly pack contains individual and convenient wrapped products for when you’re on-the-go, allowing you to bring them wherever you want to enjoy fresh baked goodness; whether it’s at school, the park or after the gym!

it also allows you to preserve each product longer once the pack is open. As a reminder, follow the “enjoy by” date on the side of every bakerly package for the best taste and quality.

can I eat bakerly products after the best-before/used-by/enjoy by date?
bakerly guarantees a constant superior quality and taste until the “enjoy by” date printed on the packaging. We doubt that anything will be left after this date, but if there is it’s best to discard the product (sniff, sniff).