Last revised: 5/20/26

Overview

This website is operated by Bakerly LLC (doing business as “bakerly”) (“we,” “us,” or “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the current store are also subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell products and services to you.

Section 1 — Online Store Terms

• By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
• You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
• You must not transmit any worms, viruses, or any code of a destructive nature.
• A breach or violation of any of these Terms will result in immediate termination of your Services.

Section 2 — General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
• The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

Section 4 — Modifications to the Service and Prices

• Prices for our products are subject to change without notice.
• We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
• We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products and Services

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We have made every effort to display product colors and images as accurately as possible. We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction. All product descriptions and pricing are subject to change at any time at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service is void where prohibited.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse any order at our sole discretion. We may limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same account, credit card, or billing/shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account, email address, and payment information so that we can complete your transactions and contact you as needed.

Section 7 — Optional Third-Party Tools

We may provide access to third-party tools over which we have no control or input. Such tools are provided “as is” and “as available” without any warranties or endorsement. We have no liability arising from your use of optional third-party tools. Any use of such tools is at your own risk.

Section 8 — Third-Party Links

Our Service may include materials and links from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party sites and do not warrant and will not have any liability for any third-party materials, websites, products, or services. Complaints regarding third-party products should be directed to the third party.

Section 9 — User Content, Reviews, and Submissions

If you submit content to us — including contest entries, creative ideas, suggestions, product reviews, photos, videos, social media posts tagging bakerly, or any other materials (collectively, “User Content”) — you grant Bakerly LLC a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from your User Content in any medium and for any purpose, including marketing, advertising, and promotional purposes, without compensation or attribution to you, except where prohibited by law.

This license covers all channels and formats, including our website, social media accounts (Instagram, Facebook, TikTok, LinkedIn), email marketing, paid advertising, and print materials. By submitting a product review through Yotpo or any other review platform integrated with our site, you grant us the right to display, syndicate, and use that review in our marketing materials.

You represent and warrant that you own or have the necessary rights to grant the above license, and that your User Content does not infringe the rights of any third party. We are under no obligation to maintain, compensate for, or respond to any User Content. We may, at our sole discretion, monitor, edit, or remove User Content that we determine to be unlawful, offensive, or otherwise objectionable.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. If there is any conflict between these Terms and our Privacy Policy with respect to the collection, processing, or disclosure of your personal information, the Privacy Policy controls. California and other state residents may exercise data privacy rights, including the right to opt out of data sharing for advertising purposes, at our Privacy Choices page.

Section 11 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Section 12 — Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state, or local laws or regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 13 — Intellectual Property

The bakerly name, logo, trade dress, and all related marks, designs, graphics, and content on this site are the proprietary trademarks and intellectual property of Bakerly LLC, protected by United States and international trademark and copyright laws. Except as expressly permitted in writing by us, you may not use, reproduce, modify, transmit, or distribute any bakerly trademark, logo, or copyrighted content for any commercial or public purpose.

All content on this site including text, images, graphics, logos, button icons, audio clips, digital downloads, data compilations, and software is the property of Bakerly LLC or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on this site is the exclusive property of Bakerly LLC.

Section 14 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from use of the service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Bakerly LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

Section 15 — Indemnification

You agree to indemnify, defend, and hold harmless Bakerly LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 16 — Force Majeure

We will not be liable for any delay or failure to perform our obligations under these Terms to the extent such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, supply chain disruptions, government actions, war, terrorism, labor disputes, or failures of third-party service providers (including Shopify, shipping carriers, or payment processors). In such circumstances, we will make reasonable efforts to notify you and resume performance as soon as practicable.

Section 17 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and this determination shall not affect the validity and enforceability of any other remaining provisions.

Section 18 — Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Section 19 — Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with our Privacy Policy, Privacy Choices page, Returns Policy, and any other policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Section 20 — Governing Law and Venue

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute not subject to arbitration under Section 23 of these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida, and you hereby consent to the personal jurisdiction of such courts.

Section 21 — Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Section 22 — Dispute Resolution and Arbitration Agreement

22.1 Informal Resolution First

Before initiating any arbitration or legal proceeding, you agree to contact us first and give us an opportunity to resolve the dispute informally. Send a written notice of your dispute to Bakerly LLC, Attn: Legal, 4300 East Braden Blvd., Easton, PA 18040, or by email to happysupport@bakerly.com with the subject line “Dispute Notice.” Your notice must include: (a) your name and contact information; (b) a description of the dispute; and (c) the specific relief you are seeking. We will attempt to resolve the dispute within 30 days of receiving your notice. If we cannot resolve the dispute informally within 30 days, either party may proceed to arbitration as described below.

22.2 Binding Arbitration

If informal resolution is unsuccessful, you and Bakerly LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms of Service or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Service or purchase of any product (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative, or consolidated action or proceeding.

You and Bakerly LLC agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms, and that you and Bakerly LLC are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms of Service.

22.3 Arbitration Rules and Process

Any arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (available at www.adr.org or by calling 1-800-778-7879), as modified by these Terms.

The arbitration will be conducted by a single, neutral arbitrator. If the value of the relief sought is $10,000 or less, you may choose whether the arbitration will be conducted on the basis of documents submitted, through a telephonic or video hearing, or by an in-person hearing. For claims exceeding $10,000, the right to a hearing will be determined by the AAA Consumer Arbitration Rules. Any required in-person hearing will be held in Miami-Dade County, Florida, unless the arbitrator determines that holding the hearing there would create a substantial hardship for you, in which case the hearing may be held in the county of your residence.

The arbitrator will have exclusive authority to resolve all threshold arbitrability issues and to award any remedy that would otherwise be available in court. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

22.4 Arbitration Fees

Payment of all filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. We will pay all AAA fees for any arbitration we initiate. For any arbitration you initiate, your filing fee will not exceed $200. If the arbitrator finds your claim to be non-frivolous, we will reimburse any filing fees you paid. We will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines your claim is frivolous.

22.5 Class Action Waiver

YOU AND BAKERLY LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of a representative or class proceeding, unless both parties agree otherwise.

If this Class Action Waiver is found to be unenforceable, the entirety of this Section 22 shall be null and void, and the parties agree that the exclusive jurisdiction and venue described in Section 20 will govern any dispute.

22.6 Exceptions to Arbitration

Either party may bring an individual action in small claims court for disputes within that court’s jurisdiction. Either party may also seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights, pending final resolution by arbitration.

22.7 Mass Arbitration

If 25 or more claimants submit notices of dispute raising similar claims and are represented by the same or coordinated counsel, these claims shall be subject to the AAA’s Mass Arbitration Supplementary Rules. This provision is intended to ensure orderly resolution of large volumes of similar claims and shall not be construed to limit any individual’s right to arbitrate their individual claim.

Section 23 — Loyalty Program Terms

If you participate in the bakerly loyalty and rewards program (powered by Yotpo), the following terms apply in addition to the rest of these Terms of Service.

23.1 Program Overview

The bakerly loyalty program allows eligible customers to earn points for qualifying purchases and other activities (such as account creation, referrals, and social engagement) and to redeem those points for discounts or other rewards as described on the rewards page at bakerly.com/pages/rewards.

23.2 Earning and Redeeming Points

Points are awarded at our sole discretion based on qualifying activities as published on the rewards page. We reserve the right to modify the earn rate, redemption value, eligible activities, and available rewards at any time without notice. Points have no cash value, are non-transferable, and may not be sold, bartered, or combined with another member’s points.

23.3 Expiration and Forfeiture

Points may expire after a period of account inactivity as described on the rewards page. We reserve the right to expire, cancel, or void points at any time if we determine that they were earned through fraudulent activity, abuse of the program, or violation of these Terms. Upon termination of your account or the loyalty program, all accumulated points will be forfeited without compensation.

23.4 Program Changes and Termination

We reserve the right to modify, suspend, or terminate the loyalty program at any time with reasonable notice where required by applicable law. Termination of the program will result in forfeiture of any unredeemed points. We are not liable for any loss resulting from modification or termination of the loyalty program.

23.5 Third-Party Platform

The loyalty program is administered through Yotpo. Your participation in the program is also subject to Yotpo’s terms of service and privacy policy. We are not responsible for any errors, interruptions, or failures in the Yotpo platform.

Section 24 — Mobile Terms of Service

The bakerly mobile message service (the “Service”) is operated by bakerly (“we” or “us”). Your use of the Service constitutes your agreement to these terms. We may modify or cancel the Service or any of its features without notice.

By consenting to bakerly’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of bakerly through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with bakerly.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply.

You may opt out of the Service at any time. Text the single keyword command STOP to +18885739228. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other bakerly mobile message programs and wish to cancel, you will need to opt out separately from those programs.

For Service support or assistance, text HELP to +18885739228 or email happysupport@bakerly.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Section 25 — Contact Information

Questions about the Terms of Service should be directed to:

Bakerly LLC
Attn: Legal
4300 East Braden Blvd., Easton, PA 18040
Email: happysupport@bakerly.com
Phone: 786-539-5888

Section 26 — Subscription Terms

26.1 Subscription Program Overview

We may offer certain products for purchase on a recurring, subscription basis (the “Subscription Program”). By enrolling in the Subscription Program, you agree to receive repeat deliveries of the products you select at the frequency you choose and to be billed on a recurring basis until you cancel in accordance with these Terms.

Your participation in the Subscription Program is governed by this Section 26, together with the rest of these Terms of Service, our Privacy Policy, and any additional terms presented to you at the time of purchase.

26.2 Account and Subscription Management

Subscriptions are managed through your customer account on our website, powered by Shopify and ReCharge. To access your account, use the email address associated with your purchases. Once logged in, you can:

• Update delivery frequency or next shipment date
• Skip an upcoming order (where available)
• Update your shipping address or payment method
• Cancel your subscription

You are responsible for maintaining accurate and up-to-date account, payment, and contact information.

26.3 Automatic Renewal and Billing Authorization

By enrolling in the Subscription Program, you expressly acknowledge and agree that:

1. Your subscription will automatically renew at the end of each billing period unless and until you cancel;
2. We are authorized to charge the payment method you provide on a recurring basis for the then-current subscription price, plus applicable taxes, shipping, and other charges; and
3. Your subscription will remain in effect until you cancel it in accordance with Section 26.5.

26.4 Pricing, Product Availability, and Changes

Prices, available products, discounts, promotions, and shipping charges applicable to subscriptions are subject to change at any time. If we make a material change to the pricing or products in your active subscription, we will provide notice where required by applicable law. If a product becomes unavailable, we may substitute a comparable product, skip or cancel the affected order, or cancel the subscription and issue any refunds required by law.

26.5 Cancellation by You

You may cancel your subscription at any time through your customer account on our website. Cancellation must be completed before your next scheduled billing date to avoid being charged for the next recurring order. If you cancel after a charge has been processed and fulfillment has begun, that order will typically ship as scheduled and amounts paid are non-refundable, except as described in our Returns Policy or where otherwise required by applicable law.

26.6 Failed Payments and Our Right to Suspend or Cancel

If we are unable to process a payment for your subscription, we may retry the charge, request that you update your payment method, delay or pause shipment, or cancel your subscription if payment cannot be processed within a reasonable period. We reserve the right to refuse, suspend, or cancel any subscription at any time for any reason, including suspected fraud or violation of these Terms.

26.7 Returns, Refunds, and Order Issues

Subscription orders are subject to our Returns Policy. Because our products are food items, returns and refunds may be limited or handled on a case-by-case basis. If you experience an issue with a subscription shipment, please contact us at happysupport@bakerly.com. We may, in our discretion and subject to applicable law, offer a replacement shipment, a refund, a partial refund, or store credit.

26.8 Compliance with Automatic Renewal Laws

To the extent required by applicable automatic renewal or subscription laws, we will present the material terms of the Subscription Program clearly and conspicuously before you complete your purchase, obtain your affirmative consent to those terms, and provide you with a confirmation of your subscription that includes the key auto-renewal terms and cancellation instructions. If there is any conflict between this Section 26 and applicable consumer protection or automatic renewal laws, such laws will control.